Moving between plans doesn't require starting over — your account and search history carry forward, only your access level changes.
Upgrading — from Single Tool to Single Tool Plus, or from either into the 3-Tool License or All Access — unlocks the additional depth and features of the new tier on your existing account immediately. Nothing about your account resets when you upgrade.
On the 3-Tool License, you choose which three of the five launch products are included. If your needs change, that selection can be updated rather than requiring you to cancel and re-subscribe.
If your needs go beyond the four self-serve tiers — API access, additional cities, team seats, or SSO — that's handled through a custom annual contract. Reach out through Contact to start that conversation.
Plan changes are handled directly with the ALKARTIS team — reach out through Contact and specify the tier or product mix you'd like to move to.
You pay the new tier's rate going forward — see Pricing for the current tier amounts.
Yes — reach out through Contact to move down a tier or reduce your product selection.
See Cancellations & Refunds for how cancellation works.