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Billing & Plans

Upgrading or Changing Your Plan

Moving between plans doesn't require starting over — your account and search history carry forward, only your access level changes.

Moving up a tier

Upgrading — from Single Tool to Single Tool Plus, or from either into the 3-Tool License or All Access — unlocks the additional depth and features of the new tier on your existing account immediately. Nothing about your account resets when you upgrade.

Changing which products are included

On the 3-Tool License, you choose which three of the five launch products are included. If your needs change, that selection can be updated rather than requiring you to cancel and re-subscribe.

Moving to Enterprise

If your needs go beyond the four self-serve tiers — API access, additional cities, team seats, or SSO — that's handled through a custom annual contract. Reach out through Contact to start that conversation.

How to make a change

Plan changes are handled directly with the ALKARTIS team — reach out through Contact and specify the tier or product mix you'd like to move to.

Frequently asked questions

Is there a fee for upgrading?

You pay the new tier's rate going forward — see Pricing for the current tier amounts.

Can I downgrade if I no longer need a higher tier?

Yes — reach out through Contact to move down a tier or reduce your product selection.

What if I want to cancel instead?

See Cancellations & Refunds for how cancellation works.

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