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Billing & Plans

Cancellations & Refunds

Subscriptions and ListingIQ reports follow two different policies — here's the distinction and where to find the full terms.

Subscription plans

Subscription plans — Single Tool, Single Tool Plus, 3-Tool License, and All Access — can be cancelled at any time. Cancelling stops future billing; there's no refund for the current billing period already paid.

ListingIQ reports

ListingIQ is priced and delivered differently — as a one-time report rather than a recurring subscription — so it follows a separate policy from the subscription plans above. See the ListingIQ page for how it's priced.

How to cancel

Cancellations are handled directly with the ALKARTIS team — reach out through Contact.

Where the full policy lives

The complete refund policy, including the exact terms for both subscriptions and ListingIQ reports, is in the Terms of Service.

Frequently asked questions

Will I get a partial refund if I cancel mid-cycle?

No — subscriptions can be cancelled anytime, but there's no refund for the current billing period.

Can I get a refund on a ListingIQ report I've already received?

ListingIQ follows its own policy since it's a one-time delivered product rather than a subscription — see the full refund policy for specifics.

Does cancelling delete my account?

Cancelling a plan stops billing and paid-tier access; it doesn't necessarily delete your account itself — reach out through Contact if you want your account removed entirely.

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